Refund and Cancellation Policy

Cancellation Policy: Once enrolled for any course/class/material with Exams Easy, Exams Easy shall not refund the money or transfer the money to be adjusted against any other student. However, in some cases, the student can change the courses. In such cases, Exams Easy will deduct administrative charges (Minimum 25% of the total payment), and put the remaining money as retained money. Retained money can be used only for new courses. Such cases shall be approved by Exams Easy.

Extra Payment Refund Policy: In case Exams Easy receives extra payments for any course by any means, after receiving proofs for such claims, Exams Easy will try to refund the extra charges within a month. The ways may include direct bank transfer using NEFT, in person/authorised representative cheque collection from Exams Easy offices or any other means agreed by the student and the management of Exams Easy. For any bank related formalities during payment process, Exams Easy has no liability to pay for any damages which resulted solely due to bank processing or negligence from the side of the student. Students are advised to take up such matters directly with the bank and may proceed to consumer forums if not satisfied. Exams Easy will always try to serve the student in best possible manner.